Ballistic Equipment Care

Service &
Maintenance

To ensure your ballistic equipment remains reliable and mission-ready, UNITAC™ PROTECTION provides professional inspection, maintenance and repair services for helmets and textile accessories.

2–3
Years recommended interval
24h
Typical response time
EU
Based service centre
NIJ
Safety standards applied

General Information

Regular inspection and maintenance are essential to keep ballistic equipment performing at 100%. We recommend a basic inspection every 2–3 years, or immediately if signs of wear or damage are detected.

In addition to routine maintenance, we offer repair services for wear, impact damage or functional issues affecting helmets and covers. Pricing is kept fair and transparent with the aim of extending the service life of your equipment.

Scope of Service

  • Visual and structural inspection of helmet shells, rails and shrouds
  • Inspection of hardware components – bolts, padding, retention systems
  • Evaluation of cover fit and stitching integrity
  • Minor repairs and replacement of worn or damaged components

When Service Is Recommended

  • After intensive field use or any form of impact
  • If cracks, delamination or loose hardware are visible
  • In case of compromised fit or worn pads and straps
  • As preventative maintenance every 2–3 years

Service & Repair Requests

For service or repair inquiries, please contact us by email with a brief description of the issue and relevant photos.

contact@unitacprotection.com Typical response time: 24–48 hours

Important Notes

  • Unauthorized repairs or modifications may compromise safety and void warranty coverage.
  • Ballistic products that have been impacted by a projectile must be removed from service immediately.
  • Serviceability is always subject to technical inspection and safety assessment.
Request Service Warranty Conditions

Service availability is subject to technical feasibility and safety assessment. UNITAC™ reserves the right to decline service on products that have been modified, damaged beyond repair, or present a safety risk. EU consumer rights apply to all service agreements.