UNITAC™ PROTECTION s.r.o.

Terms & Conditions

Effective from: 01 Oct 2025 • Jurisdiction: Czech Republic with EU consumer protection.

1. Company Information

UNITAC™ PROTECTION s.r.o.
Registered office: Příčná 1892/4, 110 00 Prague, Czech Republic
Company ID (IČO): 23867132
Email: contact@unitacprotection.com
Website: www.unitacprotection.com

These Terms and Conditions govern all purchases made via our online store and define the rights and obligations between UNITAC™ PROTECTION s.r.o. (the “Seller”) and the Buyer.

2. Scope of Business

UNITAC™ PROTECTION s.r.o. sells sporting and protective equipment within the European Union. We accept both consumer (B2C) and business (B2B) customers.

3. Ordering & Payment

Orders are placed through our Shopify store. By confirming an order, the Buyer agrees to these Terms.

Accepted payment methods

  • PayPal, Klarna, card payments via gateway, bank transfer.

Shipping methods

  • GLS, DPD, Packeta — delivery across the entire EU.
The Seller may reject or cancel orders suspected of fraud or misuse. The order becomes binding upon payment confirmation.

4. Delivery & Transfer of Risk

Goods are dispatched without undue delay after payment. Delivery times depend on destination and carrier. Risk of damage passes to the Buyer upon handover by the carrier.

5. Right of Withdrawal – 14 Days

In line with EU law, the Buyer may withdraw from the purchase within 14 days of delivery. Notify us by email before returning goods.

Return address

UNITAC™ PROTECTION, Bryksova 697/17, 783 01 Olomouc, Czech Republic

  • Returned goods must be unused, undamaged, and in original packaging.
  • We do not accept COD (cash-on-delivery) parcels.
  • Refunds are issued to the original payment method within 14 days after inspection.

6. Warranty

Ballistic products

  • Warranty period: 5 years (manufacturing/material defects only).
  • If confirmed, we repair, replace, or refund free of charge.

Textile accessories

  • Warranty period: 2 years (stitching, fasteners, construction).

Extended Replacement Program

  • Optional +5‑year replacement for selected products.
  • Excludes wear, misuse, unauthorized modification, and ballistic impacts.
Original owners: warranty shipping included. Secondary owners: warranty valid, shipping at their cost.
Any repair/modification by unauthorized technicians voids the warranty. If the ballistic shell is struck by a projectile, retire the product immediately.

7. Claims & Returns Procedure

  1. Email contact@unitacprotection.com with order number, defect description, and photos.
  2. Send the product for inspection.
  3. Receive written confirmation within 3 business days.
  4. Claims processed without undue delay, no later than 30 days after receipt.

8. Privacy & Data Protection (GDPR)

The controller is UNITAC™ PROTECTION s.r.o., Příčná 1892/4, Prague. We process data to fulfill orders, for marketing (with consent), and for security/analytics.

Recipients: carriers, payment processors, Shopify, analytics & marketing partners, and email/cloud providers (some may be outside the EU).

Retention: for the contract duration and up to 15 years for legal/accounting purposes. You may withdraw consent or request erasure via info@unitac.cz. For details, see our Privacy Policy.

9. Disclaimer & Product Use

Intended use

Products are for personal protective and sporting purposes per technical specs. They are not weapons, ammunition, or military equipment and are not certified for military use unless expressly stated.

No absolute protection

No protective equipment guarantees complete protection. Performance applies only under certified conditions and specified ammunition types.

Warranty limitations

Standard 60‑month warranty covers manufacturing defects only; excludes projectile impacts, drops, misuse, unauthorized modification, and wear.

Buyer’s responsibility

Buyer confirms 18+, legal capacity, and compliance with applicable law. Buyer assumes full responsibility for safe and lawful use.

Testing prohibition

No private ballistic testing with live ammunition outside certified laboratories. Such use voids all warranties and is at the user’s risk.

Disclaimer of liability

UNITAC™ PROTECTION s.r.o. disclaims liability for injury, death, or damage arising from improper or non‑standard use. Products are not PPE within the meaning of Regulation (EU) 2016/425.

Assumption of risk

By using UNITAC™ products, the Buyer accepts all risks associated with use, including testing, modification, or misuse.

10. Limitation of Liability

To the maximum extent permitted by law, UNITAC™ PROTECTION s.r.o. shall not be liable for personal injury or death, property damage, or loss of income, data, or profit arising from use, testing, or handling of products beyond declared specifications.

11. Governing Law

These Terms are governed by the laws of the Czech Republic, provided that mandatory consumer protection rules of the Buyer’s country of residence shall prevail.

12. Changes to Terms

UNITAC™ PROTECTION s.r.o. may modify these Terms at any time. Updates are effective upon publication on the website, with notice by email or site banner where appropriate.

13. Contact

Email: contact@unitacprotection.com
Web: www.unitacprotection.com

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